Privacy

Privacy Policy

ThePujaSeva.com (“Platform”, “we”, “us”) provides an online marketplace that helps Yajmans discover and contact Pandits for Puja, Havan, Yagya, Jyotish and related religious services.

Information we collect: We may collect name, mobile number, email address, account details, profile information, location details, booking information, payment-related information, complaints and support requests. Pandits may also submit KYC documents and selfie/identity verification information for platform review.

Use of information: Information may be used to create and manage accounts, verify Pandit profiles, process bookings and memberships, provide customer support, maintain security, prevent fraud and send important service notifications.

KYC and verification: KYC documents and selfies submitted by Pandits are used for verification/review and are not intended to be displayed as public profile content. Access is restricted to authorised administrative functions.

Payments: Where online payments or recurring membership payments are used, payment processing may be handled through the applicable payment gateway. The Platform does not need to store users’ complete card, UPI PIN or banking authentication credentials.

Notifications: We may send account, booking, payment, membership and security-related notifications through available communication channels such as email and, where configured, WhatsApp.

Security: We use reasonable technical and organisational measures to protect account and verification information. However, no internet-based system can be guaranteed to be completely secure.

Data sharing: We do not sell personal information. Information may be shared where necessary with service providers/payment processors, authorised personnel, or where required by applicable law.

User responsibility: Users should keep their login credentials confidential and provide accurate information. Users should independently confirm service details, availability and Dakshina with the Pandit.

Contact: For privacy or data-related questions, users may contact ThePujaSeva.com through the contact/support details published on the Platform.

By using ThePujaSeva.com, you acknowledge that you have read this Privacy Policy. This policy may be updated when the Platform, services or applicable requirements change.