Terms

Terms & Conditions

ThePujaSeva.com is an online marketplace that helps Yajmans discover and connect with Pandits for Puja, Havan, Yagya, Jyotish and related religious services.

1. Account: Users must provide accurate and complete information while creating an account and must keep their login credentials confidential. Users are responsible for activity carried out through their account.

2. Pandit Verification: Pandit verification means that the Platform/admin has reviewed the information and documents submitted for verification. Verification does not guarantee the quality, outcome or conduct of any religious service.

3. Bookings: Booking requests are subject to Pandit availability and acceptance. Users should confirm the date, time, location, service details and other requirements before the service.

4. Dakshina and Payments: Dakshina or service charges should be clearly agreed between the Yajman and Pandit. Where online membership or other payments are available, the applicable payment gateway terms may also apply.

5. Cancellation and Disputes: Users should communicate promptly regarding cancellation, rescheduling or service-related issues. The Platform may assist with complaints according to its available support process, but users should resolve service details and agreed Dakshina with the concerned Pandit.

6. User Conduct: Users must not provide false information, misuse the Platform, upload unlawful or harmful content, attempt unauthorised access, or use the Platform for fraudulent or abusive activities.

7. KYC Information: Pandits must provide genuine and accurate KYC information when requested. False, misleading or unauthorised documents may result in rejection, suspension or removal of the profile.

8. Platform Role: ThePujaSeva.com facilitates discovery, communication and booking between Yajmans and Pandits. The Platform does not itself perform religious ceremonies and does not guarantee any religious, spiritual or personal outcome.

9. Suspension or Termination: The Platform may restrict, suspend or terminate an account where there is suspected fraud, misuse, violation of these Terms, security concerns or other legitimate platform-related reasons.

10. Changes to Services: The Platform may modify, add or remove features, services, membership options or other functionality from time to time.

11. Limitation: Users should independently verify service details, availability, charges and other arrangements before relying on a booking or service.

12. Acceptance: By registering, accessing or using ThePujaSeva.com, you acknowledge that you have read and agreed to these Terms & Conditions.

These Terms may be updated when the Platform, services or applicable requirements change.